If you have ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written with the help of an email automation platform. Email automation saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets.

Facebook is like a Swiss Army knife, practical and featureful. But did you know that Facebook has hundreds of built-in marketing features that 1.8 billion users worldwide are mostly oblivious to? With that in mind, here are four Facebook features you can use to boost your SMB’s social marketing efforts:

Audience Insights tool
This free tool is designed to help businesses learn more about their target audience.

Chrome users have something to look forward to next year: an ad blocker. While this might not sound like the most exciting release from Google, it’s definitely a pragmatic solution to online ads that turn visitors away from the web. Here’s everything we know about Google’s ad blocker so far.

When you have several cost-effective options like cloud computing and managed services providers, IT spending should never get out of control. And if you want to cut back even further, trade in your expensive desktops for thin and zero clients.

What are thin and zero clients?
Thin clients are stripped-down computers with minimum processing power and memory.

Rather than issuing updates three times a year -- February, June, and October -- Microsoft is slowing things down for Office 365 ProPlus. Now, users will receive updates every March and September, and here’s everything you need to know about the new ProPlus update schedule.

Adding to the list of reasons to outsource your network security to a certified IT provider, a recent CIA leak shows just how vulnerable most network routers really are. Read on to learn why this is such a big vulnerability and what you can do to fix it.

It’s rare that business owners have a chance to get move value out of their existing IT solutions without investing more resources in them. But with Microsoft’s latest data analytics platform, business owners can make sure they’re squeezing every last drop of productivity from Office 365, for free.

As a business owner, it’s essential that you are aware of the hidden costs associated with the Cloud and what measures you can take to keep those costs down. They might be more than what you’d normally pay for at first, but it could add up and cost you two, or even three times more than its worth.

For some businesses, power loss could result in profit loss. Natural disasters such as storms and hurricanes, construction or utility accidents, and other unforeseeable technical failures can put your business’s operations to a grinding halt. Businesses that depend on a continuous power supply to function might endure a slight disruption, but some might not.

Microsoft’s Office 365 comes with a broad range of tools that will make you and your colleagues more productive. It has simultaneous co-authoring features, SharePoint, OneDrive, and Groups, just to name a few. However, there may be some features you might not be using.